HP Warranty Check

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HP Care Pack Services

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(for repairs not covered under warranty) Refunded if repair is confirmed by customer.

Not completely guaranteed to remove viruses or Trojans without data loss or data corruption.

Includes Virus, Trojan, Adware and Spyware scan and removal, Disk cleanup and defragmentation, Microsoft critical updates.

Includes transfer of e-mails, Microsoft Office documents, printers and display settings. Does not include any bespoke software being re-installed on new PC or the transfer of any passwords (for e-mail, internet connection etc).

For the set up and configuration of a backup policy on a PC (depending on what OS is in use). Includes back up of system state and data, but this depends on size of the media that information is being backed up to. Media and media drive needs to be supplied by customer or ordered from BSS Ltd.

Includes the use of CESG approved ONTRACK DATAERASER SOFTWARE to completely remove all data from the hard disk, in accordance with the CESG Info Sec Manual. Data Eraser Pro consists of a triple pass that meets US Dept of Defence Standard. BSS produces a certificate which certifies Date, Time, Drive Serial No, Drive Model No, Drive Size (MB) and Erasure Type (no. of passes and nature eg./overwrite). Equipment will be disposed of in accordance with the requirements of EC WEEE Directive.